Kreative Earth use only.
Do not add to cart, please contact us via etsy messenger and if needing a rush we will send you this listing to fill out
Pay via credit card or paypal.
For most items we ship within 1-4 business days via Priority Mail or First Class (see each items description) via USPS. If your item is being customized please see the product page for information on turn around time by product. Please allow extra time on high volume occasion's like holidays etc. You will receive tracking information as soon as your product is ready to ship. For larger bulk orders: If ordering in multiples of the same product to one location there is a price break in shipping. If you are ordering the same product to multiple locations there is no price break as each address is considered a new label and there is no multiple discount given to us by the carrier in that regard. Thank you!
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
We are 100 percent committed to bring you THE best craftsmanship and personalization available. We are customer care friendly! Just ask any of our clients. We want you to be satisfied with your purchase. If for any reason you are not, please contact us to resolve your matter. If your item arrives damaged, please send us a convo with a picture of your item and a picture of the outer box so we can contact our shipper (USPS) to make a claim. We will either refund or supply you with a replacement of the same item if available. Thank you!
We love bulk orders. Since we are in the office everyday we can send out bulk items in just a few days! With our fast turnaround time please keep in mind that
cancelling a bulk order after we have sent the invoice to you via ETSY and completed, we cannot cancel it.
Also keep in mind that any items that have your personalization cannot be returned.
If we have engraved everything correctly via the order form and you would like a change after the shipping label has been printed, you will have to order a completely new one. Be sure to double check everything before submitting an order.
Once it is shipped we are unable to cancel the order. If the item did not have any personalization you can message us that you will be sending the item back to us. Once it is received we will inspect the item. If there is obvious use and is not caused just from shipping issues, we can deny the return.
Some Items Can Be Shipped Out Of Country. Please Message Me
Yes! We love doing bulk orders please message us. We provide amazing bulk discounts as well and fast turn around time.